PriBox Support

PriBox is a private vault app designed for users who want full control over sensitive photos, videos, and notes.

Your data stays on your device by default, protected by passcode and optional Face ID / Touch ID.

Need Help?

We’re here to help you.

Contact us via email:

Please include details about your issue for faster support.

Subscription

You can manage or cancel your subscription anytime through your Apple ID settings.

Common Topics

Forgot passcode?

For security reasons, PriBox cannot recover your passcode. Please ensure you store it safely.

Data safety

Your files are stored locally on your device and are not uploaded unless you explicitly choose to.